Introduction

We care about your privacy. For this reason, we collect and use personal data only as it might be needed for us to deliver to you (the “Customer”) our products, services and website.

Our Privacy Policy is intended to describe to you how and what data we collect, and how and why we use your personal data. It also describes options we provide for you to access, update or otherwise take control of your personal data that we process.

If at any time you have questions about our practices or any of your rights described below, you may reach our Data Protection Officer (“DPO”) at dataprotection@icecreates.com

Accepting this Privacy Policy.

We need to process your personal information to run the Service. By registering with us and completing the assessment, you are confirming that you have read and understand this policy including how and why we use your information. If you don’t want us to collect or process your personal information in the ways described in this policy, you shouldn’t use the Service. We are not responsible for the content or the privacy policies of third-party websites, or third-party apps.

What information do we collect?

We collect information so that we can provide the best possible experience when you utilise our Service. Much of what you likely consider personal data is collected directly from you when you:

Your personal data includes information such as:

However, we also collect additional information when delivering our Service to you to ensure necessary and optimal performance. These methods of collection may not be as obvious to you, so we wanted to highlight and explain below a bit more about what these might be (as they vary from time to time) and how they work:

Account related information is collected in association with your use of our Service, such as account number, name, the results of your assessment, information requests, and Talentmap service requests and notes or details explaining what you asked for and how we responded.

Cookies and similar technologies on our website application allow us to track your browsing behaviour, links clicked, your device type, and to collect various data, including analytics, about how you use and interact with our Service. This allows us to provide you with a better experience on our site, and to collect, analyse and improve the performance of our Service. We may also collect your location (IP address) so that we can personalise our Service. For additional information, and to learn how to manage the technologies we utilise, please visit our Cookie Policy.

Data about usage of Service is automatically collected when you use and interact with our Service, including metadata, log files, cookie/device IDs and location information. This information may include specific data about your interactions with the features and content contained within the Service, Internet Protocol (IP) address, browser type and settings, the date and time the Service were used, information about browser configuration, language preferences and cookie data, information about devices accessing the Service, including type of device, what operating system is used, device settings, application IDs, unique device identifiers and error data, and some of this data collected might be capable of and be used to approximate your location.

How we utilise information.

We strongly believe in both minimising the data we collect and limiting its use and purpose to only that (1) for which we have been given permission, (2) as necessary to deliver the Service you interact with, or (3) as we might be required or permitted for legal compliance or other lawful purposes. These uses include:

Delivering, improving, updating and enhancing the Service we provide to you. We collect various information relating to your purchase, use and/or interactions with our Service. We utilise this information to:

Often, much of the data collected is aggregated or statistical data about how individuals use our Service, and is not linked to any personal data, but to the extent it is itself personal data, or is linked or linkable to personal data, we treat it accordingly.

Sharing with trusted third parties. We may share your personal data with affiliated companies within our corporate family, with third parties with which we have partnered to allow you to integrate their Service into our own Service, and with trusted third party service providers as necessary for them to perform Service on our behalf, such as:

We only share your personal data as necessary for any third party to provide the Service as requested or as needed on our behalf. These third parties (and any subcontractors) are subject to strict data processing terms and conditions and are prohibited from utilising, sharing or retaining your personal data for any other purpose than as they have been specifically contracted for (or without your consent).

Communicating with you. We may contact you directly or through a third party service provider regarding the Service you have signed up for, such as necessary to deliver transactional or service related communications. These contacts may include:

Compliance with legal, regulatory and law enforcement requests. We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical.

To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of legal process.

Website analytics.

You can control the technologies we use by managing your settings through our Cookie Policy or the ‘cookie banners” that may be presented (depending on URL of website visited) when you first visit our webpages, or by utilising settings in your browser or third-party tools, such as Disconnect, Ghostery and others. Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of third-party sites. Please read the privacy policy of any website you visit.

How you can access, update or delete your data.

If you make a request to delete your personal data, we will remove your data from our Service and will be permanently deleted, other than may otherwise be kept in routine backup copies made for disaster recovery and business continuity purposes (which are also deleted no later than 1 month after data is deleted).

How we secure, store and retain your data.

We follow generally accepted standards to store and protect the personal data we collect, both during transmission and once received and stored, including utilisation of encryption where appropriate.

We retain personal data only for as long as necessary to provide the Service you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods:

If you have any questions about the security or retention of your personal data, you can contact us at dataprotection@icecreates.com.

Changes in our Privacy Policy.

We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make material changes to this Privacy Policy, we will notify you here.

Data Protection Authority.

If you are a Customer in the European Economic Area (EEA) then we maintain your personal data subject to the General Data Protection Regulation (GDPR), effective 25th May 2018. Your data is never transferred outside of the EEA.

Talentmap is a product registered to ICE Creates Limited. ICE Creates Limited is registered under the UK Data Protection Act 1998, registration number Z752432X

Contact us.

If you have any questions, about this Privacy Policy, our practices or our Service, you may contact our DPO by email dataprotection@icecreates.com or at:
Data Protection, ICE Creates Limited, Unit 2 Abbots Quay, Monksferry, Wirral, CH41 5LH.
We will respond to all requests within thirty (30) days.

Terms of use.

Our website and its contents are provided for general information purposes only and nothing on this website or in its contents is intended to provide professional advice.

We do not accept responsibility or liability to users or any third parties in relation to the use of any content from our website or blog on other websites or blogs.

We do not warrant, represent or guarantee: (i) the accuracy or completeness of information on our website (ii) that the information on our website is up-to-date or (iii) that it can be applied to achieve any particular result.

Unless otherwise stated all copyright, trade marks and other intellectual property in or arising out of this website or its contents vest solely in us. You agree that you will not amend, copy, disclose or distribute to third parties or use or derive commercial benefit from any content without our prior written consent.

These legal notices shall be governed by and interpreted in accordance with English law.